Otter.ai

About

Otter.ai records your meetings, transcribes them in real time, and generates AI summaries with action items — so you can stop taking notes and start paying attention. The free tier gives you 300 minutes per month with Zoom, Teams, and Google Meet integration, speaker identification, and AI chat. Pro ($8.33/user/month annual) bumps that to 1,200 minutes with 90-minute meetings and advanced AI workflows. Business ($19.99/user/month annual) removes all limits: unlimited meetings up to 4 hours each, unlimited file imports, 3 concurrent meeting joins, and enhanced admin controls. Enterprise adds HIPAA compliance, SSO, and a dedicated customer success manager. The killer feature is OtterPilot — an AI agent that auto-joins scheduled meetings, records everything, and drops a summary into your Slack or email before you finish your post-meeting coffee. Speaker identification is solid after a few meetings of training, and the search across all your transcripts turns months of conversations into a queryable knowledge base. Where Otter falls short: accuracy drops noticeably with heavy accents, cross-talk, or poor audio quality. The 90-minute cap on Pro forces an awkward upgrade decision for teams that regularly run long workshops. And while the AI summaries are useful, they occasionally miss nuance in technical discussions. Still, for the price, Otter is the most accessible AI meeting assistant on the market.

Key Features

• Real-time transcription with speaker identification across Zoom, Teams, and Meet
• OtterPilot auto-joins scheduled meetings and delivers summaries to Slack/email
• AI-generated meeting summaries with action items and key decisions
• Searchable transcript archive across all past meetings
• AI chat to ask questions about any meeting or group of meetings
• File import for transcribing pre-recorded audio and video
• Custom AI workflows and templates for recurring meeting types

Use Cases

• 1Auto-recording and summarizing daily standups, sprint reviews, and team meetings
• 2Building a searchable knowledge base from months of customer calls
• 3Sharing meeting highlights and action items with absent team members via Slack
• 4Transcribing podcast interviews and user research sessions
• 5Replacing manual note-taking in board meetings and investor calls