Otter.ai vs Fireflies.ai
Side-by-side comparison of Otter.ai and Fireflies.ai. Compare features, pricing, and reviews to find the best fit.
Otter.ai
AI meeting assistant that transcribes, summarizes, and auto-joins your Zoom, Teams, and Meet calls
4.3
Visit Otter.ai | Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Category | productivity | productivity |
| Pricing | freemium | freemium |
| Rating | 4.3 | 4.4 |
| Verified | — | — |
Otter.ai Features
- Real-time transcription with speaker identification across Zoom, Teams, and Meet
- OtterPilot auto-joins scheduled meetings and delivers summaries to Slack/email
- AI-generated meeting summaries with action items and key decisions
- Searchable transcript archive across all past meetings
- AI chat to ask questions about any meeting or group of meetings
- File import for transcribing pre-recorded audio and video
- Custom AI workflows and templates for recurring meeting types
Fireflies.ai Features
- 95% accurate transcription in 100+ languages with automatic language detection
- AskFred AI assistant for natural-language search across all meeting history
- Conversation intelligence with speaker talk-time, sentiment analysis, and topic tracking
- Automatic AI summaries with action items, bullet points, and customizable notes
- 100+ integrations including Salesforce, HubSpot, Slack, Notion, and Asana
- Chrome extension for zero-setup Google Meet recording
- Live Assist for real-time suggestions and coaching during meetings
- Voice Agents and API access for custom audio processing workflows
Otter.ai Pros
- Free tier with 300 minutes/month is generous enough for light users
- OtterPilot auto-joins meetings without manual setup
- Transcript search turns past conversations into a queryable database
- Real-time transcription lets you follow along during live meetings
- Integrates natively with Zoom, Teams, Meet, Slack, and Salesforce
Otter.ai Cons
- Accuracy drops with heavy accents, cross-talk, or poor audio quality
- Pro plan caps meetings at 90 minutes — forces Business upgrade for longer sessions
- AI summaries sometimes miss nuance in highly technical discussions
- No offline transcription mode — requires internet connection
Fireflies.ai Pros
- Free tier includes unlimited transcription — most competitors cap minutes
- 95% transcription accuracy across 100+ languages with speaker identification
- AskFred AI search across entire meeting history is genuinely useful
- Pro plan at $10/month (annual) is among the cheapest in the category
- 100+ integrations cover virtually every CRM and project management tool
Fireflies.ai Cons
- AI notetaker bot joining calls can be distracting to participants unfamiliar with it
- Free tier's 800-minute storage limit fills up fast with daily meetings
- Conversation intelligence and team analytics locked behind Business tier at $19/month
- Real-time Live Assist feature is still early-stage and inconsistent